Tel: 03300 020 773 |


Covid-19 Statement

CQC logo
Read and download our CQC Covid-19 summary record.


Health & Social Care Services Ltd are continuing to provide the same high levels of care during the global COVID-19 (Coronavirus) outbreak, using government advice to guide our decisions.

During this unprecedented time, we continue to support our service users to allow them to lead an independent and meaningful life, but above all, to keep them safe during the COVID-19 outbreak.

Thank you to our Nurses, Health Care Assistants and operational teams for their commitment, dedication and hard work.

If you have any concerns or queries about how we are operating during this time, please contact us.

Please see below the most recent Social Care Update from the Department of Health & Social Care (published 29.04.2020)

Covid19: Department of Health & Social Care banner graphic

“The care sector is a vital part of our society, and this pandemic has truly brought home the skill and commitment of care workers who are looking after some of the most vulnerable people in our communities.

We want to make sure everyone knows what an important and valued job care workers do, and inspire more people to step forwards to join the care workforce.

That’s why last week we launched a new national adult social care recruitment campaign to boost the adult social care workforce in England as part of a wider plan to attract more staff into the sector.

We want to bring together all those thinking they might work in care with social care providers looking for new recruits, and to make it as simple as possible for the doors to open up for thousands more compassionate and committed people to work in care. To support care providers who are looking to recruit staff, we are offering free initial training to applicants considering a job in care. This should help job seekers looking to work in care for the first time and their future employers.

This week we announced that all care home staff and care home residents will be eligible for testing whether or not they have symptoms. Ros Roughton, DHSC’s Director of Adult Social Care and Professor Paul Johnstone, Public Health England’s National Director have also this week jointly written to the care sector on arrangements to make it easier to get testing for social care staff and residents.

Our aim is that most people should not have to drive for more than 45 minutes to get to a regional testing site and we are rolling out additional testing methods to further support testing accessibility. This includes a network of new mobile testing units which will travel the country to reach care homes and other sites, a delivery service for home testing kits and sending packages of ‘satellite’ test kits directly to care homes across England.

Thank you for your ongoing resilience and determination to deliver care to those who need it most throughout this pandemic. I will continue to keep you updated on progress towards our commitment to give you all you need to do your vital work during this challenging period.”

– Helen Whately, Minister for Care



Inspired from your read-list, here are some other article suggestions for you

  • Art Therapy and Reflective Drawings

    Wed, 09 June 2021

    Art Therapy and Reflective Drawings: In this video one of our creative services users, Simon, talks about his reflective drawings and how they help him with his memory.

  • My story as a Complex Care Nurse

    Tue, 18 May 2021

    Meet Cheryl, one of our Regional Nurse Managers and a complex care specialist. Cheryl shares her story with Filipino UK Nurses, describing her experience of working in this sector including its benefits and challenges.

  • A day in the life of a Support Worker

    Tue, 04 May 2021

    VIDEO: A day in the life of Support Worker. Meet Kirsty a HASCS support worker who takes you on a journey through her day. This video is a fascinating insight into the work of a complex care support worker.

  • Video: Meet Ruairi

    Mon, 22 March 2021

    Meet Ruairi one of our intrepid services users who loves to take part in many outdoor activities and hobbies, including body boarding and metal detecting.