Our Safeguarding Statement
On this page, you’ll find everything you need to know about safeguarding: what it means, how to raise a concern, and who our safeguarding leads are.
Safeguarding, the heartof what we do
Our safeguarding practices align with the Care Quality Commission’s Single Assessment Framework, particularly the Safe – Safeguarding quality statements, and Regulation 13, which ensures that people who use our services are protected from abuse and improper treatment.
These standards guide how we operate every day, ensuring safety, dignity, and respect are at the heart of everything we do. Safeguarding is not just a responsibility, it is a core part of our culture.
Our promise to you
More than just a policy
We hope that this information will give you the knowledge and confidence to raise any concerns about what safeguarding is. Our approach is a safe culture where concerns are welcomed, listened to and acted upon.
Our Safeguarding statement
Safeguarding means helping people to stay safe, preventing harm wherever possible, and taking prompt action if anyone is at risk of abuse or neglect.
What to expect from us
Our safeguarding policies are clear, robust, and we work closely with partners to follow local escalation pathways. We balance confidentiality with the duty to protect people; involving people, families and advocates in decisions.
How to raise a concern
We have designated safeguarding leads for our adult and paediatric service users. Please remember if someone is at immediate risk, call 999. You can raise a concern via email, or telephone, and we will respond within two working days.
Our Safeguarding contacts
Our colleagues are on hand to support you through raising a safeguarding concern. You can also report directly to your local authority or the police if necessary. You can contact us by telephone or email, or please fill out the form below with your concern and we will get back to you.