Complaints, Compliments & General Feedback
We value your opinion, care to share?
Your feedback is important to us, and we want to hear about your experience. Your complaints and compliments help us improve the services we provide to all our service users. We thoroughly investigate every complaint we receive and aim to respond as quickly as possible, and in line with our complaints policy.
Do you know someone at HASCS who has gone above and beyond and deserves recognition? Share your story with us and we’ll make sure those who go the extra mile are recognised and rewarded.
Complaints, Compliments and General Feedback
We welcome your thoughts or concerns so that we can continue providing a service centred around the needs of our community. Please note you can remain anonymous; we deal with anonymous complaints under the same procedure however anonymous complaints makes it more difficult for us to conduct a proper investigation. If you do provide contact details, we can update you on the outcome of our investigation and share the improvements we have implemented based on the nature of the complaint.